Shipping, exchange and sizes
Plain rules, written down. These are sample policies: your own terms go here.
Shipping
We ship all over Pakistan with a tracked courier. Orders placed before 1pm in Islamabad and Rawalpindi can arrive the same day.
- Islamabad and Rawalpindi: Rs 200, next day (same day before 1pm).
- Lahore, Faisalabad, Peshawar, Multan: Rs 300, 2 to 3 working days.
- Karachi, Quetta and other cities: Rs 350, 3 to 5 working days.
- Free delivery on orders over Rs 3,000.
Stitched orders are sent after stitching, usually 7 days. Bridal is made to order in 6 to 8 weeks. (Sample charges and times.)
Exchange and returns
Exchange any item for another size or colour within 7 days of delivery. It must be unworn, unwashed and with its tags.
- Sale items can be exchanged, not refunded.
- Items stitched to your own measurements and bridal wear cannot be exchanged.
- Faulty or wrong item? We collect it and send the right one at our cost.
- Refunds for faulty items are made by bank transfer within 7 working days.
To start an exchange, send your order number on WhatsApp (0300 XXX XXXX).
Payment
Pay cash on delivery anywhere in Pakistan, or by bank transfer, JazzCash or EasyPaisa. Every order is confirmed on WhatsApp before we book the parcel. We never ask for card details on WhatsApp.
Size chart
Measurements in inches, taken on our own stitched suits. Measure over a thin shirt with a soft tape.
| Size | Bust | Waist | Hip | Shirt length |
|---|---|---|---|---|
| XS | 32 | 26 | 36 | 38 |
| S | 34 | 28 | 38 | 39 |
| M | 36 | 30 | 40 | 40 |
| L | 39 | 33 | 43 | 41 |
| XL | 42 | 36 | 46 | 42 |
| Age | Chest | Length |
|---|---|---|
| 2-3Y | 22 | 20 |
| 4-5Y | 24 | 23 |
| 6-7Y | 26 | 26 |
| 8-9Y | 28 | 29 |
| 10-11Y | 30 | 32 |
Between two sizes? Pick the bigger one, or send your measurements on WhatsApp. Sample chart.
Delivery all over Pakistan
Charges by city, free over Rs 3,000
Tracked courier with cash on delivery. Charges and times are sample values.
- Islamabad and RawalpindiNext day (same day before 1pm)Rs 200
- Lahore, Faisalabad, Peshawar, Multan2 to 3 working daysRs 300
- Karachi, Quetta and other cities3 to 5 working daysRs 350
- Free delivery on orders over Rs 3,000, anywhere in Pakistan.